Privacy Policy

Privacy Policy

Last updated: September 3, 2025

This Privacy Policy describes how Simplikw.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

If you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@simplikw.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” Below is what we collect and why:

Device information

  • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our ecommerce and analytics providers (e.g., Shopify, analytics services).

  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages/products viewed, search terms, and interactions with the Site.

Order information

  • Purpose of collection: To provide products/services to you to fulfill our contract; process payments; arrange shipping; provide invoices/order confirmations; communicate with you; screen orders for risk/fraud; and, when in line with preferences you share, provide information or advertising relating to our products or services.

  • Source of collection: Collected from you.

  • Disclosure for a business purpose: Shared with our ecommerce platform (Shopify) and payment/fulfillment processors.

  • Personal Information collected: Name, billing address, shipping address, payment information (e.g., card details or other payment tokens), email address, and phone number.

Customer support information

  • Purpose of collection: To provide support.

  • Source of collection: Collected from you when you contact us.

  • Disclosure for a business purpose: May be shared with support tools/providers solely to service your request.

  • Personal Information collected: Contact details, order details, and any information you provide.

Minors

The Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you are a parent/guardian and believe your child has provided us with Personal Information, please contact us at support@simplikw.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. Read more about how Shopify uses Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share Personal Information to comply with applicable laws and regulations; to respond to a subpoena, search warrant, or other lawful request; or to otherwise protect our rights.

Behavioural Advertising

As described above, we use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how customers use the Site. Learn more about how Google uses Personal Information here: https://www.google.com/intl/en/policies/privacy/. Opt‑out: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We may collect/share some of this information directly with partners, and in some cases through cookies or similar technologies (subject to your consent, where required).

Opt‑out of targeted advertising:

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media/content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

Cookies also provide information on how people use the website (e.g., whether it’s a first visit or a frequent visit).

The length of time a cookie remains on your device depends on whether it is a persistent or session cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded.

You can control and manage cookies in various ways. Removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies via your browser controls (often found in your browser’s “Tools” or “Preferences” menu). For more information on how to block/manage cookies, see https://www.allaboutcookies.org.

Blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt‑out of certain uses, please follow the instructions in Behavioural Advertising above.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please email us at support@simplikw.com. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority (where applicable).